Response Time:
I respond personally to all inquiries within 24–48 business hours, Monday through Thursday.

Availability:
Event dates are booked on a first-come basis. Please include your event date, location, and estimated guest count so I can confirm availability.

Travel:
I am based in Reading, Massachusetts and travel for weddings, corporate events, and brand activations. Travel fees vary depending on location.

Custom Orders:
Custom engraved or hand-lettered items typically require approximately two weeks for processing. If you are working within a tighter timeline, feel free to ask about rush availability.